Customer Service Representative (Full-Time)

U-Haul International is seeking a dedicated and personable Customer Service Representative to join our team. As the first point of contact for our valued customers, you will provide exceptional service by answering inquiries, offering solutions, and ensuring a positive experience. If you're passionate about helping people, enjoy problem-solving, and thrive in a fast-paced environment, this role could be a perfect fit for you!

Key Responsibilities:

Respond to customer inquiries via phone, email, or in-person with professionalism and courtesy.
Provide accurate information regarding U-Haul products and services.
Assist customers with reservations, equipment rentals, and other service-related requests.
Troubleshoot customer issues and resolve complaints effectively and efficiently.
Maintain knowledge of U-Haul's current promotions, policies, and services.
Process payments, handle customer orders, and assist with general administrative duties.
Collaborate with other team members to improve overall customer satisfaction.

Qualifications:

High school diploma or equivalent.
Previous customer service experience is preferred but not required.
Strong communication skills, both written and verbal.
Ability to stay calm and professional under pressure.
Excellent problem-solving skills and a proactive approach to customer needs.
Basic computer skills and the ability to navigate software systems.
Ability to work flexible hours, including evenings and weekends, if necessary.

Why U-Haul?

Competitive hourly wage.
Full benefits package, including health, dental, and vision insurance.
Opportunities for advancement and career growth.
A supportive and inclusive work environment.
Employee discounts on U-Haul products and services.

If you're looking to make a difference in the lives of our customers and grow your career with a reputable company, apply today!

How to Apply:
Visit our careers to submit your application and resume. We look forward to meeting you!