WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-19
Similar Remote Jobs
WORK FROM HOME
Posted on: 21-08-2024 00:00
Customer Service Representative
Posted on: 21-08-2024 00:00
Data entry assistant
Posted on: 21-08-2024 00:00
iOS Application Developer
Posted on: 21-08-2024 00:00
Remote Sales Executive
Posted on: 21-08-2024 00:00
Transformational Fitness Coach
Posted on: 21-08-2024 00:00
Google AppSheet Developer
Posted on: 21-08-2024 00:00
Virtual Personal Assistant
Posted on: 21-08-2024 00:00
Support Operations Manager
Posted on: 21-08-2024 00:00
Data entry agent
Posted on: 21-08-2024 00:00
Escalations Associate, Remote (Evening/Night Shift)
Posted on: 31-01-2025 09:58
remote jobs Customer service at Apex Focus
Posted on: 23-01-2025 00:00
Medical Transcriptionist at Med Trans Inc. Fort Worth, TX
Posted on: 13-09-2024 00:00
Occupational Communications Specialist - $1,000 Hiring Bonus WFH Flexible ? Faribault, MN
Posted on: 06-11-2024 04:55
Pharmacy Technician, Telehealth
Posted on: 16-11-2024 00:00
Retail Sales Consultant - NASHUA, NH (PHEASANT LN MALL)
Posted on: 29-10-2024 05:43
Remote Temporary Customer Service Representative
Posted on: 28-10-2024 09:49
Senior Operations Excellence Manager (Global)
Posted on: 16-07-2024 18:41
Data Entry Amazon Specialist - No Experience - Part-Time
Posted on: 22-11-2024 05:34
Retail Sales Associate (Part-Time)
Posted on: 20-01-2025 00:00