Live Chat Support - Office or Remote

We are seeking a dedicated Live Chat Support representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time assistance to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you! Responsibilities:Engage with customers in... real-time through live chat to provide support and assistanceResolve customer queries, issues, and complaints in a timely and professional mannerCollaborate with other team members to ensure consistent and high-quality customer serviceDocument customer interactions and feedback for analysis and improvementStay up-to-date on product knowledge and company policies to provide accurate information to customers Qualifications:1+ years of experience in customer support or a related fieldExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skills and attention to detailProficiency in using live chat software and CRM systems If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we encourage you to apply for the Live Chat Support role.

PI2edd5a50a40c-25401-35442566

Remote

Skills:
Administrative Skills, Analysis Skills, Communication Skills, Corporate Policies, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Establish Priorities, Multitasking, Online Chat, Presentation/Verbal Skills, Problem Solving Skills, Time Management

About the Company:
Morris Insurance Agency LLC

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