Customer Assistance Specialist

Job Description of Customer Assistance Specialist:

The job of a Customer Assistance Specialist requires them to be proactive in approaching customers and delivering exceptional service. With access to a wealth of resources, they become knowledgeable about products and provide customers with invaluable information to assist them through their projects...

Responsibilities of Customer Assistance Specialist:
? Greet customers
? Qualify customer needs
? Recommend products
? Complete transactions with each customer in their assigned zone
? They will be familiar with the basics of neighboring departments and be skilled in managing them.
? Providing exceptional customer service by greeting customers, answering questions, and resolving complaints:
? The implementation of safety policies and standards is necessary to minimize risk, prevent injury, and ensure employee welfare. It is important to take them seriously and follow them adequately
? The organization expects all employees to undertake and successfully finish the specified safety training to promote a safe working environment
? Rapidly resolving unsafe conditions or sounding the alarm to the appropriate individual
? It is the responsibility of every worker to stay informed about safety procedures and protocols to avoid any injury or harm in the workplace
? These workers operate alongside their Department Officer and other workers in their affiliated department, as well as other departments.

Benefits of Customer Assistance Specialist:
? Bonuses: Performance-based bonuses for eligible employees.
? Employee Discounts: Discounts on Home Depot products and services.
? Assistance with educational expenses for eligible courses and programs

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