Web Chat Associate - Work from home

Job Description:We are looking for a highly motivated and adaptable Web Chat Associate to join our team at Tesla, working remotely from Houston, Texas. As a Web Chat Associate, you will be responsible for engaging with customers through online chat to provide support, answer questions, and promote our products and services. This is a part-time position at the Associate level, requiring a... minimum of 3 years of experience in a customer service or similar role.Responsibilities:
• Engage with customers via online chat to provide information and assistance
• Address customer inquiries, troubleshoot issues, and resolve complaints
• Promote Tesla's products and services, upselling where appropriate
• Maintain accurate and detailed records of customer interactions
• Collaborate with other team members to ensure a seamless customer experience
Requirements:
• Strong communication skills, both written and verbal
• Ability to adapt to changing customer needs and provide creative solutions
• Motivated self-starter with a positive attitude
• Proficiency in computer systems and software applications
• Experience in customer service or sales preferred
• Presentation and people management skills are a plus
Benefits:
• Free accommodation for remote work
• Retirement plan options
• Joining bonus for new hires
Working Environment:At Tesla, we foster a culture of transparency and open dialogue to facilitate effective communication at all levels. We believe in creating a supportive and inclusive work environment where employees can thrive and grow.Deadline to apply: May 18, 2024Equal Opportunity Statement:Tesla is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Web Chat Associate - Work from home posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs

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