Call Center Representative - REMOTE
Remote, USA
Full-time
Posted 2025-07-23
Essential Job Responsibilities: ? Answer inbound telephone calls promptly, politely and in a professional manner. ? Evaluate and follow proper procedures for scheduling patients. ? Obtaining insurance and demographic information and inputs the information into the patient?s chart. ? Reviews appointment date, time, location and provider information with patient. ? Informs patient of all necessary pre-appointment information including required paperwork, arrival information and no show fee. ? Answer all patient questions accurately or refers them to the appropriate person/department. ? Follows ?Triage Tree? to ensure patients are getting the proper appointment and care. ? Collaborates with other departments to resolve any patient questions and issues. ? Places outbound calls to patients to reschedule appointments, when necessary. ? Sends messages to physicians to relay patient information. ? Handles all patient interactions politely and professionally. ? Maintain confidentiality and observe all HIPAA rules governing patient confidentiality ? Cross train in other departments as needed/directed Handles all electronic correspondence such as referrals, appointments and patient requests. ? Experience: ? 1 or more years of experience in a medical care field is preferred.
Similar Remote Jobs
Call Center Representative - REMOTE
Posted on: 10-12-2024 18:33
Data Analyst (Remote) (United States)
Posted on: 10-12-2024 18:33
Executive Assistant (Remote) (United States)
Posted on: 10-12-2024 18:33
Remote Cold Storage Project Manager
Posted on: 10-12-2024 18:33
Applied Scientist, Automated Reasoning Group
Posted on: 10-12-2024 18:33
Manager, Engineering - Core Services
Posted on: 10-12-2024 18:33
Support Chat Representative - Remote
Posted on: 10-12-2024 18:33
Remote Entry Level Financial Advisor
Posted on: 10-12-2024 18:33
Virtual || Social Worker, MI
Posted on: 10-12-2024 18:33
WFH Call Center Agent (Remote)
Posted on: 10-12-2024 18:33
Senior Software Engineer ? Hardware Engineering (Network Automation) REMOTE
Posted on: 30-10-2024 05:36
Forklift Operator PT, $25.91 Loader III
Posted on: 19-02-2025 06:28
Virtual Montana School Special Education Teacher
Posted on: 13-11-2024 04:54
Remote Jobs Starting at $25/hr | Flexible Schedules Available | Earn $25-$35/hr | Start Now
Posted on: 31-01-2025 10:02
Customer Service Representative / Remote 24/7, must live in Fl or NY
Posted on: 11-01-2025 15:34
Indirect Demand Specialist
Posted on: 20-01-2025 00:00
Amazon Delivery Driver
Posted on: 26-11-2024 06:18
FedEx: Data Entry Associate [Entry Level/No Experience] - Apply Now
Posted on: 16-07-2024 18:52
Customer Service Associate
Posted on: 24-01-2025 04:51
Spotify Live Chat Support Remote Jobs Work From Home
Posted on: 11-08-2024 00:00