Customer service remote
Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance.
With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work...
We are looking to grow our customer service and service provider service teams.
You might be the customer service team member we need if you are the following :
? Detailed : You are thorough in your work and with tracking progress on your tasks
? Self Managing : Can work with little to no supervision
? Ready & Willing : Can take on interesting and uncommon customer service issues
? Computer Skills : Able to work with applications you haven't seen before and know how to troubleshoot common computer issues
? Quality : You are always professional, efficient, consistent, and honest to your co-workers and to yourself
What You Will Be Doing
? You will be the first point of contact in our call center answering incoming calls from customers and Service Providers.
? Respond to customer emails, texts, and web chat inquiries.
? Help customers with bookings, including booking a service, canceling, and rescheduling.
? Help Service Providers with questions or issues regarding Work Orders and policy questions.
? Help customers and Service Providers troubleshoot software issues
? Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings
Skills Needed
? Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern
? Able to handle incoming phone calls from customers without getting nervous
? Track multiple issues at the same time
? Ability to troubleshoot software malfunctions
? Able to work efficiently on a remote-based team of co-workers
Required
? A computer and quiet place to work
? A good internet connection
? Must be a resident of Arizona
Compensation Pay Range
? $17.50 to $20.50 / hr
? Based on experience
? Health Insurance Benefits available
? Paid Time Off
You can learn more about us at www.qleen.com .
Last updated : 2024-08-16
Similar Remote Jobs
Customer service remote
Posted on: 16-08-2024 00:00
Live Chat Representative
Posted on: 16-08-2024 00:00
Customer service sales
Posted on: 16-08-2024 00:00
Senior Technical Recruiter
Posted on: 16-08-2024 00:00
Executive Virtual Assistant
Posted on: 16-08-2024 00:00
Customer Support Rep
Posted on: 16-08-2024 00:00
Call Center Representative
Posted on: 16-08-2024 00:00
Home-based Data Entry
Posted on: 16-08-2024 00:00
Customer Support Specialist
Posted on: 16-08-2024 00:00
Frontend Software Engineer
Posted on: 16-08-2024 00:00
Management Associate - Entry Level
Posted on: 16-01-2025 19:16
Molecular Imaging and Theranostic Liaison - Remote
Posted on: 19-02-2025 06:29
Customer Care Coordinator (Part-time 24 hours/week)
Posted on: 22-10-2024 05:25
Data Analyst (Contract)
Posted on: 21-02-2025 00:00
Group Sales Supervisor at World of Coca-Cola
Posted on: 18-12-2024 18:22
Contact Center Sales and Service Advisor ? Phones ? Remote, Hybrid, & HQ Options
Posted on: 31-01-2025 10:02
Data Entry Clerk Work From Home 100 Remote
Posted on: 10-12-2024 18:34
Community Account Representative 3
Posted on: 02-08-2024 17:49
Sr. Manager, Decision Science
Posted on: 27-12-2024 04:28
Junior Part-time English Teacher - Remote
Posted on: 10-09-2024 00:00