Customer Service Representative
Title: Customer Service Representative
Reports to: Director of Practice Operations
Overall Responsibility: Providing superb customer service and a welcoming environment to all patients seeking services
Areas of responsibility (Tasks):
? Prepares patients for their appointment by obtaining photo identification, signature of various consent forms, & associated Healthworks/Company paperwork required for visit.
? Responsible for ensuring smooth patient flow throughout the clinic.
? Maintain & coordinate patient schedule for various providers & clinical staff.
? Field incoming phone calls & emails through shared authorization email inbox.
? Assists and prepares employer paperwork for the clinical staff
? Assists with covering at other locations as necessary
? Assists with tasks as directed by management
Skills required:
? Ability to communicate clearly and professionally both in writing and verbally
? Demonstrates personal responsibility, integrity and ability to handle Protected Health Information (PHI) in a manner consistent with HIPAA
? Demonstrates attention to detail and ability to multi-task
? Ability to work both independently & as part of a team in following company protocols
? Demonstrates basic computer skills with Windows, Microsoft office programs, HealthWorks HER and other software as needed
Experience/Education required:
? Completes employer required trainings in a timely manner
Similar Remote Jobs
Customer Service Representative
Posted on: 11-12-2024 17:45
Salaried Estimator (Non-Remote)
Posted on: 11-12-2024 17:45
Part-Time Remote Psychotherapist
Posted on: 11-12-2024 17:45
Hybrid Remote Options
Posted on: 11-12-2024 17:45
Warehouse Quality Inspector
Posted on: 11-12-2024 17:45
Remote- Claims Intake
Posted on: 11-12-2024 17:45
Remote Data Analyst
Posted on: 11-12-2024 17:45
Remote Sales Representative
Posted on: 11-12-2024 17:45
Remote Benefits Coordinator
Posted on: 11-12-2024 17:45
Remote Sales Coordinator
Posted on: 11-12-2024 17:45
Data Analyst for Project Management Team (VBC) Remote
Posted on: 07-09-2024 00:00
Entry Level Business Development Manager (Fully Remote)
Posted on: 20-11-2024 13:46
Remote Data Entry Specialist (Typist) (Part time/Full time)
Posted on: 02-02-2025 00:00
American Express Live Chat Support Job (Remote/Virtual) ?MySmartPros
Posted on: 16-11-2024 19:13
Personal Injury Attorney - Fully Remote Opportunity
Posted on: 19-12-2024 18:04
National Account Manager - Public Sector
Posted on: 19-02-2025 06:28
Managed Account Coordinator- 1st Shift
Posted on: 23-02-2025 00:00
Associate People Business Partner (Remote)
Posted on: 16-07-2024 19:07
Senior Brand Manager, Product Marketing
Posted on: 24-09-2024 00:00
(Part Time) Southwest Airlines Remote Data Entry Jobs Work From Home
Posted on: 29-08-2024 00:00