(EntryLevel/No Experience) Fedex Online Customer Service Jobs Remote – Part-Time

Job Summary

Job Type: Part-Time

Salary: Hourly

Company: FedEx

Location: Remote

Benefits: Flexible schedule, Opportunity for advancement, Employee discounts

Job Description

FedEx is seeking Entry-Level/No Experience Online Customer Service Representatives to join our growing team. This remote, part-time role is ideal for individuals who are enthusiastic about providing exceptional customer service and have a passion for helping others. Whether you are kickstarting your career or looking for a flexible position, this opportunity might be perfect for you!

Requirements

• High school diploma or equivalent


• Strong communication skills, both written and verbal


• Basic computer knowledge and familiar with online tools


• Ability to work independently and manage time effectively


• Reliable internet connection and a quiet workspace


• Customer service experience is a plus, but not required

Responsibilities

• Respond to customer inquiries via email, chat, and phone


• Resolve customer complaints and issues efficiently


• Provide accurate information about FedEx services and policies


• Document customer interactions and maintain records


• Collaborate with team members to improve customer service processes


• Participate in training sessions to stay updated on company offerings

Benefits

• Flexible working hours


• Employee discounts on FedEx services


• Opportunities for career growth and development


• Supportive team environment


• Wellness programs

Educational Qualifications

• High school diploma or equivalent


• Additional certifications or training in customer service is a bonus

Company Overview

FedEx is a globally recognized leader in the logistics and transportation industry, committed to connecting people and possibilities around the world. With a strong focus on customer satisfaction and innovation, our team members are at the heart of everything we do. Join us at FedEx and be part of a company that values your contributions, offers opportunities for growth, and supports your aspirations.

Apply Job!