Full Time Remote Customer Service

Are you passionate about helping others and creating exceptional customer experiences? Zaktos is looking for enthusiastic, solution-oriented individuals to join our dynamic Customer Service team. This is a remote, full-time position offering flexibility and the opportunity to work from the comfort of your own home.
What You?ll Do
? Serve as the first point of contact for our customers, providing friendly and professional support via phone, email, and chat.
? Resolve customer inquiries and concerns efficiently, ensuring satisfaction with each interaction.
? Maintain up-to-date knowledge of our products, services, and company policies to provide accurate information.
? Work collaboratively with team members and other departments to solve complex customer issues.
? Document customer interactions and feedback to help us improve our services.
What We?re Looking For
? Previous experience in customer service or a similar role (preferred but not required).
? Excellent communication skills, both verbal and written.
? A problem-solving mindset with the ability to handle challenging situations with empathy and professionalism.
? Strong organizational skills and attention to detail.
? Reliable internet connection and a quiet, dedicated workspace for remote work.
Why Join Zaktos?
? Flexibility: Work remotely from anywhere in the U.S.
? Competitive Pay: We offer a fair salary with opportunities for growth.
? Supportive Team Culture: Be part of a collaborative, inclusive, and welcoming team.
? Comprehensive Training: We?ll provide all the tools and resources you need to succeed.
? Career Development: Build your career with ongoing learning opportunities.
How to Apply
Ready to join our team? Send us your resume and a brief cover letter explaining why you?d be a great fit for the role. We can?t wait to hear from you!