Transportation Representative NOC ATS, ATS RAIL/AIR

Remote, USA Full-time Posted 2025-07-21

Description

Job Description for L2 associates...

Overview

The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Basic Qualifications

Qualitative Requirements

?Graduation in any specialization from a recognized university.

?Excellent communication skills (written and verbal) in language.

?Ability to communicate correctly and clearly with all customers

?Good comprehension skills ? ability to clearly understand and state the issues customers present

?Ability to concentrate ? follow customers issues without distraction to resolution

?Work successfully in a team environment as well as independently

?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer

?Excellent typing skills

?Demonstrates an ability to successfully navigate websites

?Demonstrates a proficient knowledge of email applications

Preferred Qualifications
? Logistics background and Experience in similar role
? Proficient in Excel

Company - ASSPL - Telangana - D82

Job ID: A2827632

Apply Job!

Similar Remote Jobs

WORK FROM ANYWHERE!! ~~~ Travel Professional!

Posted on: 13-11-2024 04:54

Apple Customer Service Work From Home

Posted on: 13-11-2024 04:54

Delta Airlines Remote Jobs Data Entry

Posted on: 13-11-2024 04:54

Remote Entry-Level Live Chat Sales Specialist

Posted on: 13-11-2024 04:54

Data Entry Specialist - Junior (Remote)

Posted on: 13-11-2024 04:54

Remote Customer Service Sales Riverhead, NY

Posted on: 13-11-2024 04:54

Wayfair: Virtual Designer

Posted on: 16-07-2024 19:03

Remote Tech Sales Executive

Posted on: 31-01-2025 09:57

Home Depot Remote Careers $26/Hour

Posted on: 26-11-2024 06:19

Warehouse Part Time Days

Posted on: 17-09-2024 00:00

Part Time Sales (16 and 17 Years Old)

Posted on: 18-12-2024 18:22

Project Specialist

Posted on: 16-07-2024 18:41