Virtual Research & Scheduling Assistant - Entry Level

Remote, USA Full-time Posted 2025-07-23
    Job Title: Virtual Research & Scheduling Assistant - Entry LevelLocation: RemoteKey Responsibilities:
  • Provide exceptional customer service via phone, email, and live chat, addressing client inquiries and resolving issues promptly.
  • Assist clients with travel bookings, including flights, hotels, car rentals, and special requests.
  • Maintain accurate records of client preferences, travel plans, and itineraries.
  • Coordinate scheduling for travel consultations and manage the calendar for the agency.
  • Process payments, issue invoices, and track client accounts.
  • Support the agency with administrative tasks such as data entry, filing, and maintaining internal databases.
  • Research travel destinations, accommodations, and activities to support clients? needs.
  • Work closely with the travel agents and management to ensure seamless operations.
  • Qualifications:
  • Previous experience in customer service, administrative roles, or the travel industry preferred.
  • Strong organizational skills with an ability to manage multiple tasks and deadlines.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with travel booking software is a plus.
  • Self-motivated, reliable, and capable of working independently in a remote environment.
  • A passion for travel and helping others plan their perfect getaway.
  • Benefits:
  • Flexible remote work schedule, offering work-life balance.
  • Competitive salary with opportunities for performance-based bonuses.
  • Paid time off (PTO) and holiday pay.
  • Access to exclusive travel discounts and perks.
  • Professional development opportunities and ongoing training.
  • A supportive and collaborative team culture.

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