Work From Home
Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
- Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
- Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Fedex
Similar Remote Jobs
Work From Home
Posted on: 21-11-2024 08:14
Paid Test User
Posted on: 21-11-2024 08:14
Remote Sales Representative
Posted on: 21-11-2024 08:14
Remote Inpatient Coder
Posted on: 21-11-2024 08:14
General Labor Positions
Posted on: 21-11-2024 08:14
Spanish-English Medical Transcriptionist
Posted on: 21-11-2024 08:14
Online English Mentor
Posted on: 21-11-2024 08:14
Medical Transcriptionist Assistant
Posted on: 21-11-2024 08:14
Telecommute Sales Specialist
Posted on: 21-11-2024 08:14
Remote Client Representative
Posted on: 21-11-2024 08:14
American Airlines Customer Care (Remotes Job Work From Home)
Posted on: 24-09-2024 00:00
Entry-Level Full-Time Remote Jobs - $25-$35/hr | Start from Home
Posted on: 27-08-2024 00:00
YouTube Moderator Job From Home $27/Hour
Posted on: 16-07-2024 18:35
Entry Level Business Analyst
Posted on: 16-07-2024 18:49
Remote Medical Reimbursement & Claims Specialist - $19/hr - Dallas, TX
Posted on: 07-09-2024 00:00
Work From Home Delta (High Paying Jobs) – Flexible Hours
Posted on: 12-09-2024 00:00
Medical Management - Phone Queue
Posted on: 24-01-2025 00:00
Telecom Site Development Manager
Posted on: 05-10-2024 00:00
(Work from Home) Full Time Remote Manager, Digital, Social and Campaigns
Posted on: 18-02-2025 03:58
(Entry Level/No-Experience) TikTok Customer Service Remote Job - Hiring Now
Posted on: 29-08-2024 00:00